Terms

reill is operated by Man-x Thats Limited(trading as reill), a company incorporated in the Isle of Man (“we”, “us”). By creating a reill account you agree to these terms. If you’re agreeing on behalf of a business — limited company, sole trader, or partnership — you confirm you’re authorised to bind it.

reill is an operating system for trade businesses: customers, jobs, quotes, invoices, scheduling, documents, and Reilly the assistant. We provide it as a hosted service and keep improving it. We don’t provide accountancy, legal, or tax advice — reill is a tool you use to run your business, not a substitute for professional advice.

reill is sold as a flat per-company subscription (not per seat), monthly or annual. Annual plans include two months free; cancel any time and unused whole months are credited. We’ll always show the price before you commit.

Founding Partner and other agreed pricing is governed by the specific agreement we have with you and holds for its stated term — it isn’t changed by general pricing updates.

Your company owns its data — customers, jobs, quotes, invoices, photos, certificates, signatures. We process it on your behalf to run the service, as set out in our Privacy notice. On cancellation you get a 90-day window to export your data (CSV/PDF), after which it’s deleted.

Don’t use reill to send spam, defraud customers, store personal data unrelated to running your trade business, or operate a business other than the one you signed up as. Don’t share login credentials or attempt to access another company’s data. We can suspend accounts that breach this.

The reill software, brand, and content are owned by Man-x Thats Limited. Your subscription is a licence to use the service — it doesn’t transfer ownership of the software or brand to you.

We aim for 99.5% monthly uptime. Planned maintenance is announced in-app at least 24 hours ahead. For unplanned outages, email hello@reill.im — we publish status updates to signed-in users.

reill is provided with reasonable skill and care, but to the extent the law allows it’s provided “as is”. We’re not liable for indirect or consequential loss, lost profits, or loss of data beyond our control. Our total liability in any 12-month period is capped at the fees you paid us in that period. Nothing here limits liability that can’t be limited by law (such as for death or personal injury caused by negligence, or fraud). You’re responsible for keeping your own records and for checking documents reill generates before you rely on or send them.

You can cancel any time from your account. We may end the agreement on reasonable notice, or immediately for a serious or repeated breach of these terms. On termination your right to use reill stops, and the export and deletion timeline above applies.

We’ll email at least 30 days before any material change to these terms or to your pricing. Agreed Founding Partner / partner pricing set out in a signed agreement holds for its term and isn’t subject to these general changes.

These terms are governed by the law of the Isle of Man, and any disputes go to the Isle of Man courts.